Most financial firms around the world have opted to continue with their operations despite of the global pandemic that we are currently facing. While a lot of these firms have the technology to support their core operations remotely, some of these firms still remain non-compliant and have a hard time maintaining records of their employees’ communications. This issue is important because these companies are requiredto retain their messages and record voice calls, which can be used for internal investigations.
It’s a good thing that we have TeleMessage and their services to help us retain mobile communications and be compliant with the rules and requirements. Once we have archived the data, we can do a few things in order to be more efficient. First of all, we can identify relevant data using subject names, dates, and keywords for eDiscovery. Internal investigators can use these things to narrow down their search and find whatever conversations may be relevant to their investigation.
We can also store captured data externally. Instead of using in-house servers, we can have a cloud on which we can store data. This method has proven to be very reliable over the past few years in terms of storage. It also presents an advantage because it allows employees to work remotely, especially during this time where we have a pandemic.
These are some of the things you can do in order to be a compliant financial firm. To learn more, here is an infographic by TeleMessage.